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Currency - All prices are in AUD

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Shipping & Returns, privacy policy

Shipping Policy

 

For all orders that are shipped with standard usps or ups ground shipping charges will be calculated as follows:

Shipping Charges will be based on the order total

Order total                                  Shipping Cost

0-24.99                                        $8.95

25.00-49.99                                 $10.95

50.00-74.99                                 $13.95

75.00-99.99                                 $15.95

100-149.99                                  $17.95

These shipping charges apply to usps and standard ups ground shipments only.  Second day air shippments will require additional charges and handling fees

Overnight orders placed after Thursday will not ship until the following Monday.

We ship via ground service to all continental United States locations. This ensures that your orders arrive quickly.

Sorry, no C.O.D. shipments.


We cannot be responsible for non-delivery when the zip code and/or addresses are incomplete and/or incorrect. If the error is yours, we will correct the address as required, reship the package and you will be charged accordingly. Also double-check to see that arrive by dates (where applicable), quantities, item numbers and amounts are listed and correct.


Return/Refund Policy

Please keep in mind that food items are not returnable. With that said, we understand that occasionally packages will be damaged or delayed in shipment. In these rare cases we will replace the product or refund your money. IF YOU RECEIVE A DAMAGED PACKAGE, DO NOT DISCARD IT!! The shipper may wish to see the package. Try to keep the package in a cooler or refrigerator until it is inspected, picked up or you are instructed to discard it by us. To start the return process please call us at 1-800-729-2849 and explain the problem to us.


Replacement Policy

We are not a large corporation but instead a family owned business interested in providing quality products & service. Our loyal employees will fill your order exactly as ordered whenever possible. We reserve the right to substitute without prior notice if there is a shortage of a certain item. We guarantee a similar item of equal or greater value.

 

Website Privacy Policy

1. Is your site secure?
Yes, our site uses the most up-to-date security measures to make sure your information is safe. At Simply Snackin we use SSL (Secure Socket Layering) 128-bit encryption to protect your information as it travels over the Internet. We also hold a secure key, or digital certificate, through Digital Signature Trust. This key ensures that we are who we say we are and that any data exchanged online is protected from theft and tampering. Consumer protection laws protect you against any unauthorized use of your credit card. Federal law dictates that your legal liability is limited to $50 if your credit card number is used without your permission. If you suspect any illegal use of your card, call your issuing bank immediately to make sure your rights are protected.

2. What information do you collect?
We collect only the information which you agree to give us. If you place an order we collect your name, address, email address, and telephone number. We do not collect your credit card information. Your credit card information is sent over a secure gateway to the merchant for processing. If you sign up for a newsletter we collect your email address and name. You always have the option to unsubscribe from our newsletters.

We also collect non-personal usage data such as what pages you visited, how much time you spent on each page, and what keywords you used to find our site. We use this information to make improvements in order to make your experience more enjoyable.